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Customer Anti-Support

Email support can be great or it can suck horribly. It’s a spectrum. For my own products and services, my average email response time is around 1 hour in general, and 5 minutes if I am online. Seriously, I am right there ready to help anyone who needs it. Contrast that strategy to what seems to be the typical email support response time of an entire day or much longer. It’s just crazy to have to wait that long. Read more »

Speed Linkin’ :: December 2008

Kicking things off for this month’s official Speed Linkin’ post is a site designed to help with all of your graphical background needs (404 link removed 2015/08/29). Then, we move on to a lightweight forum plugin for WordPress. Ever feel lost when it comes to choosing the best lightbox script? Well it’s Ozh to the rescue with the excellent Lightbox Clones Matrix. Also handy is this incredible list of social media sites. As a big fan of ASCII art, I can spend hours playing with the enchanting ASCII-O-Matic. Here is another excellent tool for checking your site’s gzip compression. For […] Read more »

Have You Seen Endgame?

Here is a non-design/non-blogging question for readers: Have you seen the documentary called “Endgame”, and if so, what do you think about it? Is it real or just another game? Here is a link to the video on YouTube » Read more »

Local Paper Tarnishes Small Town

Front-page story attacks city Central Washington — The Columbia Basin Herald continues to describe Quincy as “stampeded by gang members, teeming with teenage pregnancies, constant shootings, stabbings, drugs and excessive consumption of booze.” They printed the story — believe it or not — on the front page. “Quincy is also known as ‘Q-town,’” the Columbia Basin Herald, a regional newspaper, claims. “It is overpopulated by gang members and individuals of hispanic decent who often believe they are of african background. Smoking marijuana is very popular and is often practiced by all age groups in the area.” Read more »

Digging the Ditch Witch

Ditch Witch, I think I love you.. On my never-ending quest for fresh graphical chunks, many a ridiculous warning sticker have caught my eye. Upon encountering such gems, I immediately slip into stealth mode and plan for attack. Once the stage is set and the time is prime, I move in for the kill — another ripe chunk cold plucked from the vine. Of course, only the nonsensical, pointless, redundant or otherwise ridiculous labels are snatched from existence — anything even legitimately informative requires a more compassionate approach.. Read more »

Wild Bill Recommends: Top-Shelf Linkage

“Generative artifacts, graffiti archaeology, and interactive chaos, anyone?” — Wild Bill recommends these highly addictive, interactive websites for your personal entertainment, enjoyment, and enrichment. Read more »

Memorable Quotes, Part 1

I enjoy discussing science and philosophy with my co-workers. Here is a taste of the geeky conversations once held while employed at the local poly-silicon laboratory. Read more »

New Online Vector Drawing Tool

Quality web-based vector drawing in effect. Check out LiTha-Paint at litha-paint.com. LiTha-Paint is a promising new online vector drawing tool. The software is currently in alpha, yet is already full-featured and easy to use. LiTha-Paint steps beyond the paltry selection of Flash/VML/SVG online drawing tools, providing versatility and universality via HTML and JavaScript. Perhaps all this Web 2.0 business is worthwhile after all.. Read more »

Geek Code Nonsense

I found this interesting: Enlighten Encode Decode Apparently, I am defined as: GFA d-@ s:- a C++ U@ P@ L@ E@ W+++ !N !o K–? w@ O@ M@ !V PS@ PE@ Y@ PGP@ t !5 !X R@ tv– b+ DI !D G@ e+ h@ r+++ y+++ Read more »

Get Back

The Internet Archive Wayback Machine is a trip into the online past, offering glimpses of ancient website relics. Reaching back through the virtual dark ages of 1996, the Wayback Machine chronicles over 55 billion pages. Although many of the pages appear incomplete due to missing images, the Wayback Machine provides an invaluable resource, enabling users to experience and learn from the arcane internet of yesterday. Read more »

Meatspace via Cyberspace

Within the last few years, the convergence of satellite imagery, digital technology, and the world wide web has spawned a host of sophisticated online navigational applications. Perhaps the most significant development involves Google’s relatively new map technology, which brings users Google Maps and Google Earth. Whereas Google Maps provides an online navigational resource, Google Earth is a free, downloadable software application that brings that literally brings the world to your desktop. A few minutes after downloading and installing Google Earth, we found ourselves amazed, surfing the globe from Seattle to Paris, zooming in from thousands of miles above the earth, […] Read more »

Latest Tweets New video tutorials for USP Pro! Over 3 hours of practical, hands-on techniques and tips. 31 videos in HD format :)… twitter.com/i/web/status/91928…