Why Automated Phone Systems SUCK

You’ve been there. You know what I’m talking about. Why do companies insist on making our lives difficult by implementing horrible automated phone systems? Continue reading »

Get Yourself Some Backup Internet Service Providers

As a full-time web developer and typical human being, I rely on the Internet for a great many things. So when the Internet is not available, my work (and play) comes to a grinding halt. Fortunately my primary ISP is pretty solid, but it still goes down every once in a while. So to maintain my workflow (and general sanity), having a backup Internet service provider is absolutely essential. Here’s one way to do it.. Continue reading »

Apple AirTag Review

Recently learned about Apple AirTag. Which is a small round device that you can put in your bag or whatever to track its location anywhere. Think I need to try one of those cool little gadgets. Here’s my experience in a nutshell.. Continue reading »

There is No Operator

I’ve posted before lamenting the absolute pathetic state of big company phone support. Here is a transcript of a recent phone call with a big bank, trying to speak to a representative, but getting the run-around from their crappy telephone system. This was an extremely frustrating experience.. perhaps you can relate? Continue reading »

Apple Nags Killing UX

Heads up! This post is a giant rant about Apple screwing up the user experience (UX). If that is not what you want to read, then now is your chance to hit that back button and escape. Otherwise, if you feel like hearing all about it, continue reading. With Apple devices in the past, you could log in to an Apple account or not. No hassles. No worries. Just enjoy the software. Enjoy that super smooth Apple user experience. Right? […] Continue reading »

Customer Anti-Support

Email support can be great or it can suck horribly. It’s a spectrum. For my own products and services, my average email response time is around 1 hour in general, and 5 minutes if I am online. Seriously, I am right there ready and glad to help anyone who needs it. Contrast that strategy to what seems to be the typical email support response time of an entire day or much longer. It’s just crazy to have to wait that […] Continue reading »

I Need Linux!

Thanks to a complete (and I mean complete) collection of screenshots graciously sent in by Brent Terrazas, I have been enlightened as to my need for Linux. Looking over the screenshots, I see a great deal of variation — more so than any of the Mac or PC browsers at my disposal — in terms of how designs are rendered on various Linux-driven browsers. The obsessive-compulsive designer in me suddenly sees an incredible need for my own Linux setup — […] Continue reading »

Set the Browser Access Point Profile for the AT&T 8525

This unfeatured post provides information for (re)establishing wireless Internet access from AT&T/Cingular Data Service (via WAP or MEdia Net) for the HTC/AT&T 8525 mobile device. Or something. This information is useful if you are unable to connect to the Internet and receiving error messages similar to the following: Error: Your Internet connection is not configured properly. Please verify your settings in Data Connections. Note: Use of the following settings enables the AT&T 8525 to access MEdia Net (WAP) pages using […] Continue reading »

Get Organized, Save Time with the HTC 8525 Pocket PC

The AT&T 8525 is the first UMTS/HSDPA smart phone to be offered in the United States. It has integrated Bluetooth 2.0, Wi-Fi, and supports AT&T’s new music, video, and location-based services. The Windows Mobile device also has push e-mail capabilities, a 2-megapixel camera, a spacious QWERTY keyboard, and good call quality. — CNET Editors’ Review of the AT&T 8525 HTC 8525 Review Thusly inspired, I recently purchased an AT&T 8525 Pocket PC by HTC. The device now serves as my […] Continue reading »