51 posts related to: Customer Anti-Support

How to Ask for Help and Get It

[ Screenshot of pathetic Facebook post ]

I see so many technical (and other) questions in forums and social media that go unanswered. Not due to lack of trying, but due to lack of understanding. People posting questions like this (an actual post in a popular PHP group on FB): Continue reading »

How to Disable Chrome Scroll to Text Fragment

It is debatable whether or not Chrome’s new scrolltotextfragment feature is a significant security concern. When in doubt, play it safe. This quick post explains how to disable (or enable) Chrome’s scroll-to-text-fragment functionality. Continue reading »

When, Where, and How to Ask for Help: The Three Golden Rules

When working online or offline in the real world, it’s inevitable that you will encounter issues and problems with products, services, and everything else. This quick post explains when, where, and how to ask for help: The Three Golden Rules. It’s a general guide, aimed at those who may be unfamiliar. Continue reading »

CLI Forward-Reverse Lookup

In previous posts, I’ve explained how to verify identity of search engines and other bots, by looking up the host name and then doing a reverse lookup to cross-check the IP address. This is often referred to as a forward-reverse lookup, or something to that effect. The point is, there are plenty of free online tools available for performing forward-reverse IP/host lookups. And online tools are great, but it’s also possible to do forward/reverse lookups directly via the command line, […] Continue reading »

Trying Different Email Clients for Mac

As a professional web developer slash book author, I spend a LOT of time with email. Recently, I discovered that my email client does not provide some of the functionality that I require. So I set out on a mission to find something that works. Something better. Continue reading »

Tips for Atom Code Editor

For some of my tutorials, I use the Atom Code Editor. It’s not as easy as Coda, but it does provide a LOT more flexibility in terms of configuration and customization. Over the last couple of years, I’ve collected a handful of useful tips and tricks for dialing in the perfect Atom environment. Well, perfect for my own needs — your mileage may vary. So without further ado, let’s jump into some sweet Atom tips. I update this post with […] Continue reading »

Email Troubleshooting Guide

Email is sort of like the “glue” that holds the Internet together. But it’s the worst possible glue ever. It’s underlying technology is convoluted, complicated, insecure, tedious, sloppy, and archaic. In a nutshell: email sucks but it’s pretty much essential for working online. So what do you do if email is not working, like when you send an email but it never arrives? It can be very frustrating and difficult to figure out what went wrong. To help get you […] Continue reading »

List All Files and Folders Recursively via Terminal

From time to time I have occasion to generate a list all WordPress files or similar. As I’m not an expert in Terminal, it took awhile to figure out the magic recipe.. now having collected some useful commands, I want to post ‘em for future reference. Continue reading »

Associate Any File with Windows Notepad in Five Seconds

In my article, Associate Extensionless Files with Notepad, I explain how to navigate the labyrinthine maze of Windows dialogue menus to assign Microsoft’s Notepad text editor as the opening application for files without extensions. In this post, I’ll show you how to associate any file type with any program (including Notepad) in less than five seconds. Ready? Don’t blink, you’ll miss it.. ;) Continue reading »

How to Take DVD/Video Screenshots on Windows

Taking screenshots of DVD, MPEG, AVI, and other video on Windows machines requires a couple of extra steps. A normal screenshot is easy enough to capture by pressing the “Print Screen” button on your keyboard. To capture a screenshot of video display, however, you need to disable hardware acceleration to make it work. To do this on Windows machines, go to your Desktop properties and click on the Settings tab. Click on the Advanced button and then on the Troubleshooting […] Continue reading »

Miscellaneous Code Snippets for WordPress, Windows, and Firefox

One of the original purposes of Perishable Press involved serving as a “virtual dumpster” for all of my miscellaneous code snippets. Over time, I continued elaborating to greater degrees on the various code recipes that I was posting, until eventually those brief snippet posts evolved into complete, richly detailed articles (at least from my point of view). Now that I enjoy the luxury of writing for an incredible audience, I try to avoid posting anything that doesn’t include an accompanying […] Continue reading »

85 Firefox Shortcuts for Mac and PC

As my browser of choice, Firefox provides all the functionality I need for web design, application development, everyday surfing, and much more. With a handful of choice extensions installed, Firefox is a lean, mean “get-it-done” machine. Plus, I am always looking for new ways to boost productivity and increase efficiency. Of course, an excellent way to do this involves learning and using as many mouse and keyboard shortcuts as possible. Over the past few years, I have collected oodles of […] Continue reading »

Yahoo Incongruities.

When frustration builds, and finally reaches its the boiling point, it’s nice to be able to express yourself to someone. Although I really don’t enjoy ranting about things, but when it comes to certain aspects of Yahoo!, I just can’t he’p myse’f. So, thanks to recent attempt at using My Yahoo!, it’s time to get some of this off my chest, clear the decks, and give Yahoo! (yet another) chance to clean up its act. Here are a few complaints […] Continue reading »

Why Can’t I Log IN to My LinkedIn Account?

This is great. A couple of weeks ago I twittered that I had canceled my LinkedIn account. Without going into detail, suffice it to say that my original account signup information was no longer valid and the LinkedIn support staff was unable to even locate my account, let alone reset my password or provide login access. I know the account was there, but no matter what I tried I could not login. So, without being able to update my information, […] Continue reading »

Monitoring Internet Activity for Windows and macOS

Monitoring your computer’s Internet activity is a powerful tool, enabling you to: keep an eye on background processes reveal viruses and other malware expose unauthorized access monitor running programs log process activity ..and much more. The best part? It’s super-easy. Here’s how I do it on Win XP: Open the command prompt and type “netstat -n 5 > scan.txt” After a minute or two (or any amount of time), press Ctrl+C to stop monitoring Type “scan.txt” to open the log […] Continue reading »

Set the Browser Access Point Profile for the AT&T 8525

This unfeatured post provides information for (re)establishing wireless Internet access from AT&T/Cingular Data Service (via WAP or MEdia Net) for the HTC/AT&T 8525 mobile device. Or something. This information is useful if you are unable to connect to the Internet and receiving error messages similar to the following: Error: Your Internet connection is not configured properly. Please verify your settings in Data Connections. Note: Use of the following settings enables the AT&T 8525 to access MEdia Net (WAP) pages using […] Continue reading »

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